Priceless car rental service in Orlando, Florida for Orlando International Airport (2023)

VonKATHIA R29. May 2023 r

We had to wait 50 minutes in the heat outside the MCO before being picked up for off site pickup. The agent on duty insisted that I take out additional insurance. He tried to tell me that none of Florida's toll roads take cash. He wanted to sell me something so I could cross the toll roads! I've lived in Florida most of my life and have been there often, so I knew it was that time again and would warn others about it.

VonSELENE U25. May 2023 r

We waited almost an hour to be picked up from the airport and when we arrived there was only one member of staff at the front desk to collect the vehicle. I don't recommend it.

VonANGEL M25. May 2023 r

I LOVE PRICELESS GOOD CUSTOMER SERVICE. ALL ARE NICE, ESPECIALLY SUNNY. I think that's his name. See you again soon...ðððð

VonMONDANA T23. May 2023 r

The car had a strong odor, made noise while driving, and the charging port was not working

VonPAMELA B23. May 2023 r

I waited almost an hour for the transfer from the airport. I had to call to let someone know I was waiting. There was only ONE broker who took care of the rental. I will wait another 30 minutes after arriving at your location. Ridiculous amount for the toll package. They don't accept my credit card insurance. Why do you care!! It was just a gimmick. On return, no one checked the gas or damage. Seriously ??

VonMUNEEB K22. May 2023 r

Love the service but not the stock, I had to change vehicle 3 times each car had a problem.

VonANDRZEJ R22. May 2023 r

Sonny was very friendly and professional in collecting the car

VonFANTAHUN S15. May 2023 r

If there was a zero rating I would give it to you. I don't think you run a car rental business, it's a car rental scam. I have hired cars from many different places in the past but I have never been scammed the way you have scammed me and you should be ashamed.

VonMICHELLED S15. May 2023 r

The only problem I had was the waiting time for the airport shuttle. We were told they should be here in 10-15 minutes but that wasn't true. It took more than half an hour to an hour. Otherwise everything was great.

VonTRYSZA R14. May 2023 r

Terrible experience. Lots of frivolous fees and charges everywhere. Never again

VonSHANAYE G12. May 2023 r

I had insurance but they insisted I pay for it!

VonSANDRAK C12. May 2023 r

Customer service didn't fully explain the Orlando tolls to me and once I realized what the actual tolls are I tried to get a pass and was told I would invariably have to pay that price up front. Also, I couldn't get anyone on the phone, so I had to drive to the site to get this negative information

VonANGEL C11. May 2023 r

While I am waiting for the bus to return to the airport, the driver is late and even though I told him that it was delay for my flight, he decided to pick up other passengers first and I missed my flight

VonAngie Z11. May 2023 r

The guy who checked us in was very rude and when we finished emptying the car he drove past my kids so fast he almost ran over my son. I confronted him and he said we should avoid each other.

VonDIANA N.9. May 2023 r

When I booked this car I didn't mention the need to get insurance and an EZPass. I could bring my own For the money I spent on those extra fees I could have avoided the 45 minute wait for the van and just went to Hertz! Never again. The car was dirty too.

VonSENITA P7. May 2023 r

The rental location is outside the airport, which I was not aware of when booking. After finding the check-in desk at the airport, it took me two hours to collect my car. This counter does not exist and was not specified when creating the reservation. I made a reservation through AMEX Travel but when I picked up the vehicle I chose a car seat which was dirty and very cheap. Invest in safe car seats.

VonKISHAN C6. May 2023

I booked a rental car through Expedia. I was supposed to pay the balance ($45.95) for the rental car at pickup. I was told I had to get car insurance (regulations). Although I told them I was (fully) insured through Progressive. They charged my account an additional $72. I think this is a rip off and contact the car rental directly. I couldn't reach anyone on the number given.

VonGREGORYP C6. May 2023

Good price!!

VonMELISA N5. May 2023

I was told I MUST purchase a $50 sun pass. In fact, ATMs still exist. I only went over the toll road twice, once to get the car and once to pick it up. So less than $5. But I paid $50. Seems like a way to make extra money. Seems a bit dodgy. Otherwise the experience was very good.

VonSOMETHING M5. May 2023

I was expecting hidden fees and charges and a cigarette smelling vehicle, but that wasn't the case. Check in and out was quick, the car was clean and I am very happy with both the service and the vehicle. I will rent from you at every opportunity. Thank you for providing a great service at an affordable price. 5 Stars!

VonJAMIE O4. May 2023

My main opinion is that the waiting time for the van to pick me up from the terminal was too long. I think I waited about 45 minutes before the van came to take me to the rental car. Otherwise the experience was good.

VonKRYSTYNA B4. May 2023

Customer service was great! ! !

VonMICHAEL PIOTR D4. May 2023

They attended to my every need despite the location being off site. The driver was efficient and very very good at getting me to my flight, scheduling the next customers, fixing my delay (my fault) and getting me to the airport on time. The car was immaculate for a 20,000+ mile vehicle, better than expected for the price.

VonJONATHAN S1. May 2023 r

An absolutely great experience. Clean car, VERY polite agent. Various clean kept cars.

VonXIAOYAN L30. April 2023

I rented a car from Expedia.com and have comprehensive insurance from my insurance company, but Priceless will not accept our insurance as they are a Canadian company, nor will they accept car insurance from Expedia.com. I have to pay 27$ per day at the reception. The rental conditions state that motor vehicle liability insurance is accepted. That's wrong. Also bespoke FL at 10.99/day which is way more than we actually paid for the route.

VonANTOINE O29. April 2023

Use you every time I'm in the area!

VonJERRY M29. April 2023

The tires were so old and fat that the car slid like ice in the rain. That way the car would never pass inspection!

VonGABRIELA S23. April 2023

The tire at the rear of the cars seemed to have less grip and the car skidded a couple of times. I could have had an accident

VonKAREN W20. April 2023

I waited 45 minutes at Orlando airport for a priceless transfer. I called Priceless twice during this time and each time I was reassured that the ferry would be there in just a few minutes. During my 45-minute wait, buses from other companies came three times. After 45 minutes I had to rent a vehicle from another agency for a business meeting. Priceless refuses a refund.

VonPATRICIA S.19. April 2023

I flew into Terminal C at Orlando Airport. I didn't know I had to go to Terminal A/B. Being in Terminal A/B, I didn't know where to catch the off-site bus to Bezcenny. I booked through Expedia. I've been texting Expedia for over an hour trying to find a place to shuttle to Priceless. Very confusing.

VonQUYENN H19. April 2023

The price was great! It could use more staff to take care of the quick customer approach.

VonREBECCACOOMER M18. April 2023

The first man didn't explain the toll situation in Florida to me - so I had to call while driving to see if I could get a ticket and was told I could pay the toll in the back office. Then the woman who appears to be the owner was rude when I returned the car - she didn't listen to me then checked the wrong vehicle and it got on my nerves - she just came from Priceless and my son goes in Florida to school

VonPAULINA H18. April 2023

The Canadian clerk didn't accept my Canadian insurance and we had to pay 37.99 per day! My insurance company is Wawanesa and this insurance company is not just a Canadian company???

VonTHEODOREH V15. April 2023

I am completely satisfied with Priceless Car Rental

VonMICHAEL C14. April 2023

When returning the car the gentleman was very rude. I would never act like him. There is not enough space to write what happened.

VonCHERYL M14. April 2023

The car was great but it's been a week and I still haven't gotten my deposit back.

VonTIN W12. April 2023

My experience was great because I was well prepared. Other customers weren't like that, so their experience wasn't that good. Communicate to all customers exactly what is required for a smooth transaction

VonKRYSTYNA G11. April 2023

The car was dirty, I waited forever to be picked up from the ferry, it took a while for us to pick it up and drop it off again, it wasn't informed in advance about the Sun Pass

VonSTAR Katie11. April 2023

I couldn't use the toilet, no one had a key. The entire staff had no idea why the toilet was closed and had no solution either, just shrugged and said nothing. Not cool:(

VonASK F11. April 2023

The car smelled of smoke.

VonCAROL H10. April 2023

Although I rented a car for eight days, I didn't drive it on any of those days as I didn't want the app to pick up the charges for me. The lady I rented the car from said it would be no problem and if I was charged a fee I should just call her and they would take care of it. She gave me a phone number and a phone number that she accidentally used to drive across the freeway. The guy had no idea what I was talking about and said it wasn't something they would do. It didn't make me very happy and I expect to get my toll bill without pain.

VonDYLAN W9. April 2023

Local toll issues should be better explained when picking up the vehicle.

VonMARK C9. April 2023

I was charged more than the rate I booked on Expedia

VonTAMI J9. April 2023

The staff was really nice. Car, well, not so much. It wasn't clean, the windows were dirty. A sticker on the windshield indicated that the oil change was overdue. And while driving it sounded like the wheel lock would break. I liked the size of the car for 2 people.

VonJOCELYN L8. April 2023

He didn't give us any options for our insurance. We had to buy from you. So we paid two insurances of $600 and $300 which we can't get a refund based on your policies. The car seats were very dirty and your clerk pressured us to pay the toll which we didn't use more than 4 times. Your clerk said we were unable to pay the priceless rent.

VonMICHAEL S7. April 2023

I had to wait 45 minutes at the airport for a transfer. Her phone message said 15-20 minutes.

VonRAMON P7. April 2023

The car had many dents and was not clean inside. Their customer service rep initially tried to charge me an additional $10 per day to accommodate my wife as a driver. He later gave it up. It was an unusual fee. While I'm glad the rep waived it, Priceless should reconsider this practice. Your destiny was too far from the airport, but maybe that's why you stayed here

VonMARCUSWMETHOD J7. April 2023

It was quick and easy and the shuttle drivers were very friendly.

VonMICHAEL L.7. April 2023

I had to use your toilet. It was disgusting.

VonBOB C6. April 2023

I waited over an hour to be picked up from the airport. Only registered 800 number to call.

VonHEATHERCOLLEEN F5. April 2023

I arrived at the pickup location around 10:15pm and waited a long time. I called the office and just got a message telling me where to wait. There was no indication of how to tell anyone I was waiting. I arrived at the car park just after 11am and the employee was rude and unhelpful. He gave me the keys and when I asked where they were it turned out to be my car. I walked into a very dark parking lot alone.

VonJEREMIAH C4. April 2023

Nice car, good customer service, nice shuttle driver to and from the airport. All in all a good experience and no hassles.

VonCLEMENT L3. April 2023

I'm nervous because I didn't get the warranty ($550). Please check if the agency (Invaluable) is outside the airport. Please let us know when booking that the agency is OUTSIDE the airport

VonREBECCA D2. April 2023

The car smelled of smoke and the alarm kept going off. I drove back and told the staff and they told me there was nothing wrong with the car - just a Florida heat alert. It's utter nonsense. In the middle of the rental period something under the car started to make disturbing noises. I will not rent here again.

VonCATHERINE FLORENCE B1. April 2023

I booked through Expedia who said I could add collision insurance for $10 a day - I added insurance and for 6 days it was over $250. I didn't need responsibility but it was added. I just need a collision. I was very dissatisfied with the cost of my 6 day rental car.

VonKASIA MMarch 31, 2023 r

Overcharged for CDW even though I declined! And I was told that although it said 'fully comprehensive', it 'meant' something else! Dissatisfied with the overall service

VonJAMESEDWARD BMarch 30, 2023 r

CS was quick and polite. A vehicle pulled up and off we went. Will use again.

VonLISA SMarch 29, 2023 r

Decent experience despite cancellation due to computer error/overbooking. Had to pay for an upgrade to get the car. I had to take a $20 cab to the property as the shuttle didn't come to the airport (maybe time for lunch?). However, the return shuttle driver was friendly, professional and helpful. The overall experience was above average. I was helpful in what could have been a disaster for our vacation.

VonMARCIN RMarch 28, 2023 r

We had to wait 40 minutes for the transfer from the airport to the rental. Also, on our return, we had to wait more than 30 minutes at the rental car counter to go back to the airport.

VonGUOHUI HMarch 27, 2023 r

Canadian insurance is not acceptable and was not listed on Expedia at the time of booking. It is necessary to take out additional insurance, which can be very expensive.

VonJESSICAEVEROSS DMarch 24, 2023 r

The price did not meet my expectations.

VonCYNTHIA AMarch 24, 2023 r

The woman who served me was personable and helpful. I think her name was Susan, maybe I'm wrong about her name, but whoever she was, she was awesome. A negative. Tire pressure dropped and I had to check and pump up my tires twice during my five day trip.

VonCHOYIU KMarch 23, 2023 r

The price is right, but long waits for airport transfers and slow check-out service.

VonKRISTI HMarch 20, 2023 r

We weren't sure the car would last the week we had it. I got in and drove down the road for a minute and the check engine light was on, the steering wheel shook, and if we let go of the wheel for a second the car immediately started to skid to the right. The price was right, but our safety means more to us. Won't use them again.

VonYEARS HMarch 17, 2023 r

The only clue is to make sure your windshields are clean. We had to buy Windex and clean our insides

VonZACHARY BMarch 17, 2023 r

When we arrived there were no more cars, luckily the family was about to drop off their car and we managed to snag one. The man at the front desk was very nice and helpful. Every time I called with a question, the person on the phone was nice and helpful and answered all of my questions.

VonWAYNE AMarch 17, 2023 r

I didn't take Amex or cash

VonRADY SMarch 17, 2023 r

The left front and left rear tires had leaks that needed pumping every day, and the right front and right rear tires needed air every third day. Otherwise the car was fine.

VonHollis LMarch 15, 2023 r

On the last day of my trip when it was time for me to return to the airport the car would not start and I had to find someone to get in the car which almost cost me a missed flight. I can be contacted at 2165017721

VonJOEL KMarch 15, 2023 r

Priceless is terrible! Never showed up after an hour wait for airport pickup. None of the phone numbers we could find made it to the office, only the records. No reply to SMS. Finally, a driver from another rental company managed to get hold of Priceless Driver's personal cell phone and told us that he was not there then or after. We are trying to get the bank to take our payment. DO NOT USE PRICELESS!

VonMICHAEL RMarch 15, 2023 r

When I arrived there was no car available. You have not contacted us to notify us. Your company has made no effort to find another car with an alternative agency. Worst rental car experience I've ever had. Your business deserves to get out there if it's a business

VonTERRY SMarch 14, 2023 r

My rental went very smoothly and quickly, both in terms of collection and return. It was a real joy that I didn't get paid for supplemental insurance, SunPass (I have EZPass) or any gas plan. Thank you for making it so easy. It is valued.

VonROLANDP HMarch 14, 2023 r

We waited too long for a bus to somewhere outside the airport. Over 45 minutes. The buses should run every 15 minutes. There were also three other parties waiting. You didn't answer the call from either of us. There were other families who had small children. Upon arrival at the Orlando, Florida rental location, the rental process began and the family with young children stood behind us. Our flight arrived at 21:10.

VonDENNIS CMarch 14, 2023 r

Great customer service

VonSHEK IMarch 13, 2023 r

The ad should clearly state that the rental car price is far from the airport (i.e. 30 minutes drive).

VonLOUIS GMarch 12, 2023 r

You must indicate where the airport bus should pick up your rental car!

VonMichael BMarch 11, 2023 r

We waited an hour and a half for the shuttle to take us to the rental car. Every time we called to check the status of the ferry we were always told it was on its way. Other car rental companies that had shuttles came to the shuttle terminal every 15-20 minutes. I will never use this car rental again.

VonMARWIN PMarch 10, 2023 r

I had to pay twice for the same car, the car was dirty, a bit battered and the customer service was terrible

VonRICHARD AMarch 10, 2023 r

Amazing, fast, friendly experience!

VonMARIA MMarch 9, 2023 r

The process was very easy. The vehicle I rented was brand new and the price was right. The company offers a transfer from the airport to the place. No problem! Everything went very well. I recommend using this car rental company.

VonJAMES CMarch 8, 2023 r

As long as I'm not charged unexpected fees in the future, I've been happy with the car rental.

VonLINDASUSAN HMarch 7, 2023 r

Thank you for waiting for my arrival after hours due to a delayed flight. The staff was very friendly and helpful. Disembarkation consisted of handing over the keys to the attendant and boarding the ferry. It couldn't be easier. I am definitely a regular customer!!

VonCORETTAT PMarch 6, 2023 r

The customer was not rated as highly as the other questions because when I got to the airport and got to the place where I was supposed to be picked up, I and other customers waited 25-30 minutes before a vehicle showed up outside the location what is unacceptable. Especially when other rental companies took their customers three or four times before Priceless showed up

VonI BMarch 6, 2023 r

The airport pickup sucked, we waited over 30 minutes, ended up calling and being told to wait they would send someone over right away, I guess he was a nice gentleman but who could say he wasn't at all spoke to us, spoke only Spanish to his girlfriend upstairs and then showed her pictures of the next skin on the phone. Very grateful - the lady at the front desk was very nice as was our ride back to the airport

VonATLEE WMarch 6, 2023 r

I waited an hour for a transfer from the airport.

VonERNEST YMarch 4, 2023 r

I waited an hour to be picked up from the airport. I ended up having to pay for an Uber to take me off site. Not the best first impression :(

VonROBERT WMarch 3, 2023 r

I have a feeling the person at the counter wasn't honest. He led me to believe that cash wasn't accepted on all toll roads. He charged me almost $11 a day for renting an EZ Pass. Dissatisfied.

VonWAYNE SMarch 3, 2023 r

Loved the car and the price. The staff was good. The armed officer in the lobby was intimidating and rude. The lobby is dirty. Both shuttle drivers were good.

VonANDRZEJ O2 Mark 2023 r

I will not be renting from Bezcenny again as my first experience in November was great but my second in February was poor. I was practically forced to purchase additional insurance because my own car policy, which specifically covers all aspects of international rentals, was ignored and not accepted. $300 under Florida law

VonONIL H2 Mark 2023 r

Very nice customer service, I would definitely repeat the experience.

VonNEVIL C1 Mark 2023 r

The shuttle drivers to and from the airport were nice and outgoing. The account managers at the rental location were also great. Thank you and I will definitely use it again.

VonANDRZEJ C1 Mark 2023 r

Nice ride to and from the airport, good music, nice driver

VonDavid H1 Mark 2023 r

It took a long time for the shuttle to pick us up from the airport, but we understand this was due to a lack of staff. The car actually smelled like stale cigarette smoke when we picked it up, but that smell seemed to dissipate as the week went on. Overall a very good experience.

VonMICHAEL JFebruary 28, 2023

The tire was starting to leak and the blown tires made the rental a nightmare. The sales rep acted like it was no big deal. Not very clean.

Vondavid d.February 27, 2023

The car was quite dirty inside and out. The windshield was so bad that getting lots of handprints and smudges in the sunlight while driving became a challenge.

VonJOHNMARK SFebruary 27, 2023

It took far too long to reach the external facility and then complete the registration. Competing outside car rental companies had two and sometimes three shuttles before an unaffordable shuttle arrived. And when we got to the facility, there was no one at the counter. An agent showed up in a few minutes, but it took the Ars at least five minutes. There's a lot more to say, but only 500 characters! The survey corresponds to poor quality of service.

VonALEJGA KFebruary 27, 2023

The person who helped us didn't want to hear a word of my question, we waited an hour at the airport for a van that was supposed to run every 10-15 minutes, then we had to call the Orlando office to have it dispatched determined that the color of the van did not match what was shown in the photographs. When we arrived the clerk was drugged and sweating. I express my answer in a compensatory manner, meanwhile I also had a small child with me. TERRIBLE!

VonROYCE HFebruary 26, 2023

Not being able to claim our liability insurance was a breakthrough. We have traveled all over the world and have never had this problem. That didn't make it invaluable, but very expensive. For less cost and time we could have used one of the big terminal companies. Therefore 4

VonJENNIFER HFebruary 25, 2023

I picked up my vehicle, there was foil on it outside, texted, drove off and the low tire warning light came on, the company filled up all the tires. Later in the night the tire pressure was again 20psi. I drove back to the rental property and returned the car to get a new one. The next day, Pathfinder took readings of the low tire pressure and was told that a working machine had been found. Each tire pressure indicated the 22nd and when the tires should be pumped up to the 33rd.

VonMARISA OFebruary 23, 2023

Worst car rental company I've ever been to, wouldn't recommend it to anyone in a million years.

VonSHANE SFebruary 22, 2023

No problem, the property is outside the Orlando airport so we had to wait 10-15 minutes for the transfer. It was a short drive. The tour guide was great and checked us in quickly. The car was new. 5 stars â️

VonMARC SFebruary 22, 2023

You should disclose your hidden Canadian mandatory insurance fees on third party websites such as Expedia. It's unfair to pay double what you expect! ! !

VonRACHEL R.February 21, 2023

I waited an hour and a half at the airport to pick up the shuttle bus. Both rear tires were slowly leaking, requiring me to inflate the tire daily.

VonVIKTORFebruary 20, 2023

Went to Orlando on February 9th and waited 3 1/2 hours at another rental company. On February 10th I picked up the car from Priceless, seamless, no waiting, no pressure, amazing price, perfect car, everything was perfect, I will definitely go there again. ..Victor from CT

VonAzeb HFebruary 19, 2023

Because I was charged an expected additional fee that I was not aware of

VonGREGORYNEBRASKA HFebruary 18, 2023

It would be nice to know where we need transportation to your location. We had to contact several traffic workers to get to the right station

VonELIZABETH SFebruary 18, 2023

When we arrived we stood there for an hour to be served. Airport pickup took almost an hour. I booked through Amex Travel website and when I got there Amex is not accepted. I ended up asking my friend for her credit card and it was three times as much. Worst experience ever. I travel to the MCO every month to see my family and I won. Very sad.

VonMichael mFebruary 17, 2023

Outstanding service. I was concerned as the location was not at the airport. But the transfer was fantastic.

VonSCOTT KFebruary 17, 2023

At 10:30pm we were missed by the shuttle bus. We took an Uber to make sure we got there before the rental shop closed. The receptionist was good. The car we got was nice except for the tire which had to be inflated daily. It turned out that the tire had a plug from an old hole and was slowly leaking. In short: they need better cars.

VonKRYSTYNA SFebruary 16, 2023

Terrible

VonCRAIG SFebruary 16, 2023

Everything was perfect, it was very difficult to get to the ferry through Orlando. They pick you up with your B JetBlue and fly into the sea. They just said they would call you and pick you up at sea but the number provided is just a recorded message. You have to look for the representative who actually speaks to you, otherwise everything would happen that you are fine

VonTIMOTEUS M.February 15, 2023

Excellent customer service, easy pickup, transfer was perfect. Just one problem; The bathrooms didn't work.

VonTYMOTYPATRYK CFebruary 15, 2023

Before booking I was concerned about using Bezcenny as it was outside the airport compound. I was wrong it was so easy to take the shuttle to Bezcenny and the rental was perfect! I recommend it to everyone!

VonMELISA MFebruary 15, 2023

Very misleading prices, terrible car lights left on

VonMARIA P.February 14, 2023

I don't recommend it.

VonLINDA WFebruary 11, 2023

Got the price of an old car with many marks and still I would rent it again because of the price

VonTEBITA MFebruary 10, 2023

The shuttle took over an hour to pick us up from Terminal 12 at the airport. I called the customer number and nobody answers, I only received a voice recording. There was no service. The women's toilet in the rental property did not work.

VonSUZANNA SFebruary 10, 2023

Waiting for Orlando airport pickup took over 40 minutes. Two calls, a long wait, and no realizing of the problem went by when the van finally arrived.

VonALTAF SFebruary 9, 2023

I never recommend a career that got me a damaged car, after each passport the alarm signal displayed something of the side. Some error has to be contacted so that you call and say you have forgotten the reset button, but I drive with this very creepy tomiami PO. I WENT BACK ON DAY 2 BUT NOT A GOOD EXPERIENCE

VonEMIL MFebruary 9, 2023

I was impressed with the overall experience and will definitely rent from priceless again.

VonSet BFebruary 8, 2023

Although not clean on the outside and not entirely clean on the inside, the car served its purpose. I felt Priceless was a bit of a scam. I booked a cheap rental car on Car Rentals.com and bought insurance, but was told that this would work and that I would have to buy additional renters insurance for more than double the rental car price than if I only had one would have rented a brand location that was actually at the airport.

VonThat isFebruary 7, 2023

The van came to collect my seat within three minutes of my arrival and then I waited about five minutes before being taken back. Excellent service.

VonMICHELLE AFebruary 5, 2023

1. This company charged me $12 per day for my husband's ride as the booking was in my name. I had no choice because my husband got home earlier than me and I had to be the one driving the car back to the site. 2. They practically forced me to get a toll card or pay $25 a day when I drove at Prize Rent-A-Car for almost a decade. These practices are a rip off and totally unacceptable. They are also the rudest people in the business. All the terrible reviews online were correct.

VonMARIABLOPEZ AFebruary 3, 2023

This company stole my money.

VonANIELA MFebruary 3, 2023

I wouldn't rent anywhere else, the people who work there are great. ðððð

VonKENDRA HFebruary 3, 2023

My only criticism is that insurance requirements are not clearly mentioned when booking a car online. When I picked up the rental they asked for an additional $150.

VonMARIA K.February 1, 2023

Clearer instructions on where to get the van.

VonALBERTO W31 January 2023

Working with Fred is always a pleasure. Trustworthy and helpful.

VonJACQUE P31 January 2023

I waited too long at the airport. I had to call and ask why.

VonJEHAN Z28 January 2023

very bad service. Fee much higher than advertised on Expedia website.

VonNORMAN S28 January 2023

He didn't have the car they showed

VonDEANNA R27 January 2023

Picked up the car in the evening and pulled out of the parking lot when I noticed it hadn't been washed. Visibility through the driver's window was very difficult and the side mirrors were also dirty. For the first time I had a dirty rent. Otherwise the car was good.

VonKARIS L26 January 2023

The local service was priceless and the shuttle driver was great too. I would like to suggest that there are better ferry pick up and drop off times as well as more information. When I called the priceless number they said the shuttle would come every 15 minutes but I waited 30 minutes for the pickup. The number said it was connected, but there was no such option in the recorded message.

VonDANIEL MICHAEL S26 January 2023

The car was clean when picked up, yes. However, while we were driving the vehicle back, the check engine light came on and other warning lights came on. Except for repairs, no vehicle with a check engine light or any other warning light may leave the parking lot.

VonKATARZYNA B20 January 2023

The car I got was dirty, had no gas, the lights were on and the tires were broken. On the way back, more lights came on. When I told the agent about it before exiting the traffic light, he said everything would be fine. The only agent who was helpful was David when I encountered further problems and upon my return.

VonSTEVENLYLE J19 January 2023

I understand that something like this happens, but we waited 45 minutes for the ferry. The driver told us he was there but I never drove on so I don't know how we missed it. After that he was very friendly and helpful. The main problem I had was my car's passenger window tint being applied incorrectly. Honestly I think the price is great and the car was very clean. I would use your service again.

VonJODI G18 January 2023

I picked the car up and it smelled bad but thought maybe it was just a chemical that was used to clean it, but the car smelled even worse after the trip there and back. I think it smelled like someone smoked in the car. I called and the lady was nice but I had to return the car for a new one. I appreciate the offer but my schedule.

VonMARIO R14 January 2023

Too long waiting for bus at B12 airport, 1 hour

VonSUSAN W14 January 2023

The clerk who helped us with hiring nurses was wonderful! Give her a raise!

VonWILLIAM R13 January 2023

The car was very dirty, you could hardly see through the front and back windows, the rear window was so dirty that the children wrote messages on it that were still there. He also got a car with ZERO fuel. They told me to just bring it empty which is a bit difficult

VonGUILLERMOANTONIO R11 January 2023

SunPass fees had previously been charged for the three cars we were offered. She also had a flat tire in a car. The car provided to us had a tire pressure warning and a check engine light. It had not been cleaned and the handle on the inside of the passenger door was broken. The worst was that the battery died twice while we had the vehicle and we had to get information to return the car but we were two hours from the rental location.

VonKARIN T10 January 2023

Rude people except for the woman I spoke to. Especially when I returned the car. I needed a receipt and the guy said he couldn't give me one and was an idiot!

VonWIKTOR B9 January 2023

terrible, I should change the name "priceless" to "overpriced"! ! ! ! I fell, I was robbed compared to the price offered online! ! !

VonKIMBERLY B8 January 2023

The auxiliary switch was misleading. He told us we needed to buy a ticket as there are many toll roads on the Atlantic coast and we hadn't come across any along the way. He wasn't friendly at all. He should have picked the car up from the parking lot for us to look at. The tire light was on constantly, so we were constantly looking for air. We thought there was something wrong with every vehicle here. I would like to speak to my manager!

VonMERILIN R7 January 2023

Really good prices, customer service is an employer. Really amazing, really fast service. Personally, I can recommend the service 100%.

VonMICHAEL C6 January 2023

I received this rental through Expedia. When I arrived I was told $69 with a $250 lock. Up to $300, there were no extra charges that people on a budget couldn't afford after returning the car. A very rude angry woman told me that I had driven the car over 3,000 miles as the tank only had 400 miles left and only 4 had been filled up, mentioning that it was an unlimited mile vehicle. I don't like it when this woman talks to me and makes a scene in front of customers waiting for transportation. She doesn't belong in customer service if that's how she wants to treat people at all, she tried to tell me I smoke in the car when I'm not a smoker. My luggage stinks of cigarettes and if you don't believe me the gentleman who called me so I had the whole thing and agreed she wasn't on the line but there wasn't much he could do. Thank you for your time but I don't think I will b

VonFIRAS K4 January 2023

Inconvenient from the airport. No transfer after midnight

VonCIARA H1 January 2023

I booked a rental car through Amex. When I checked in, the invaluable clerk didn't take an Amex. How did I book a rental through Amex?

VonFILIP HDecember 31, 2022

When my son went to pick up the car. He was charged twice the price.

VonKENNETH FDecember 26, 2022

All around a great experience!

VonWIKTOR MDecember 24, 2022

The price we got online was never real. .

VonNEZAM ZDecember 24, 2022

I thought the pickup would be waiting for me at the airport. I recommend every customer to call customer service upon arrival at the airport. The car alarm system also needed batteries, thanks

VonJASON-LDecember 21, 2022

The agent was really nice and quite funny which made it a good experience. The only thing I would improve is the shuttle service as we ended up taking a taxi to the car rental.

VonJOSHUANIKOL MDecember 20, 2022

Excellent

VonKRZYSZTOF CDecember 20, 2022

Terrible

VonJANESSA SDecember 20, 2022

The car I got was dirty. The windows weren't cleaned which caused glare at night, the wipers didn't work so I couldn't see when it was raining, one tire was very low pressure, the warning light on the dashboard was on, the driver's seat was broken so I had to couldn't adjust the seat, he drove the car with all his might and the interior was very dirty, he drove a dangerous car

VonTIFFANY BDecember 16, 2022

The worst experience of my life. The receptionist was rude, didn't even have a car comparable to what we selected on Expedia, didn't accept insurance on Expedia website and transport was always late. Customers complained when I picked up the car and when I returned it. I would pay double if I didn't bother. I'll take the car immediately.

VonTHOMAS DDecember 15, 2022

The windows were very dirty and difficult to see. I had to clean them myself.

VonBRIAN WDecember 14, 2022

The car was clean inside. Exterior mirrors and windows were heavily water-stained and hard to see at night. The service did a good job. I would rent again.

VonKRZYSZTOF CDecember 11, 2022

I booked a car through Travelocity and they offered us an accident but when we picked up the car we were told they don't do third party insurance

VonTINAMARIE MDecember 10, 2022

I have to collect my rent, they already gave it away. The guy was rude. When I tried to contact them I only got an answering machine. I was told there is nothing they can do. I ended up getting a vehicle for double the rent and after being told it had been cleaned inside but not outside. The car was dirty and sticky all over, the spinning car was rude and told me to give him the keys and get on the shuttle. There should be a rate of 0

VonROSS FDecember 9, 2022

Ridiculous insurance requirements that make you pay for additional insurance. No one outside of the state has the necessary insurance to rent a car and use their own insurance.

VonROBERTOC SDecember 8, 2022

The car was clean but the windows were dirty. It looked like the impellers needed replacing. When I had to brake on the freeway, there were strong vibrations.

VonASHLEY BDecember 3, 2022

The women who checked me in were great. The car radio was broken. And I was owed a refund of my $250 deposit which to date has not been returned. Terrible customer service. I have complained to a better office

VonISHA ADecember 2, 2022

I had to do 3 reps and 2 were great. I had problems with the first vehicle I was given due to a breakdown and was not compensated for the inconvenience. At least an update would be great.

VonLAURA S28. List 2022 r

The vehicles are not clean and have many, many scratches. Mine had to fill up the tire (had to turn around and come back). I would also like to have a bathroom that I could use by renting there. Everything else is going well and the staff is very nice. The prices are good (maybe that's why they're not in good condition or clean?).

VonJOSEC W23. List 2022 r

Thank you very much.

VonJENNIFER C23. List 2022 r

has overwhelmed me

VonHOLE14. List 2022 r

The local fees to be paid upon delivery were far more than stated on Expedia. We have asked Expedia to investigate this matter and after two weeks we still have not received any confirmation or explanation. I will never use this company again.

VonCORATHONAMOR C13. List 2022 r

Fast and easy processing. value of money.

VonSANTO B13. List 2022 r

THE TIRES OF THE CAR WERE REMOVED THE DAY BEFORE THE RETURN OF THE VEHICLE. I called customer service and rental and said if I take it to the Firestones tire center then take care of it and bring the receipt - Firestones was too busy for the day finally WAS TIRE REPAIR $20.00 PIECE VEHICLE RETURNED BACK AT 4AM OFFICE CLOSED BUT STAFF CALLED LATER IN THE DAY TO RENT THE RENTAL. THAT STAFF SAY THEY DO NOT ACCEPT RETURNS.

VonJAN S12. List 2022 r

The biggest problem was that the windshield was very dirty and stained. When the sun was shining I could barely see through the dirt. Your staff was competent and respectful. The price was very good.

VonANGEL M10 Listen 2022 r

I ALWAYS USE PRICELESS IN ORLANDO. I NEVER HAD ANY PROBLEMS. VERY NICE PEOPLE. ððð

VonKRZYSZTOF G9. List 2022 r

Sonny was great, nice care for the money, would rent from you again.

VonKATHLEENDIANA H6 List 2022 r

When I arrived to pick up my rental car I was asked if I wanted insurance. I said I already had insurance through Expedia. Then I was told that Priceless didn't accept Expedia insurance and Expedia knew about it. I got into a bad situation and unexpectedly had to buy additional car insurance for over $200. Your staff exchange, which I appreciate very much. Still, I might avoid Priceless in the future.

VonANDRZEJ N4 Listen 2022 r

Outstanding service!!!!

VonDavid R4 Listen 2022 r

The only issue we had was the wait for the shuttle to pick us up from the airport. MUCH too long!!!ð

VonSTEFAN G3 Listen 2022 r

Overall I had a good experience with the car rental. The car was clean and met my expectations. I was frustrated that priceless wasn't on Orlando airport lot and when I rented it I didn't realize it. I was also frustrated because I had purchased insurance through a third party and was told I could not use it. However, the insured valley is about half that.

VonANNETTE M2 Listen 2022 r

Nice service, good car

VonKATI B30. October 2022

It was inconvenient that the shuttle was too long to reach the pickup. Another shuttle driver was kind enough to call our shuttle driver and let him know he had pickups. We still waited almost 30 minutes.

VonPIOTR C24. October 2022

The bathrooms were disgusting. My daughter needed to use the bathroom while we were waiting for our vehicle, when we opened the door we were horrified. For that reason alone we won't be coming back.

VonKRISTI M23. October 2022

The price I got on Expedia was much lower than what I ended up paying. I'm not sure I would choose this route again. But the car was nice and the pickup service was great

VonANTONI B23. October 2022

Nobody picked me up to book and nobody answered the phone. The outside was dirty and the windows inside and out including the side view were dirty. The only good thing was the price. Now someone is willing to help me with the cost of not showing up.

VonALEXISJOY K20. October 2022

It took 1.5 hours to get picked up from the ferry. We couldn't contact the company because the phone number doesn't work. The car's tire pressure dropped so much that we had to pump it up several times and when we told the man on site about it he just said it was censorship.

VonW IONS20. October 2022

Aside from the rental price and the deposit, I was pleasantly surprised. Thank you for letting me rent a car.

VonTRYSTIN I20. October 2022

No instructions were given on how to get to the facility. When I tried to call I got an automated message that the ferry runs every 15-20 minutes. And then it would get stuck. I finally found the number and he told me I had to call transport. I've been waiting for an hour!!!!! It was such a bad experience. I would never use you

VonKAROLYN B19. October 2022

When I first rented a car, the customer service at the rental station was great. The car didn't start at the rental company and I should have asked for another car. I was struggling to get it working every day, but it finally got going. By the fourth day, the car was going no faster than 40 miles per hour. I called the car rental company to sort out this and that car and now it's not working? “NOT MY FAULTS Be careful when renting from this company.

VonJIMMY E17. October 2022

Good experience with customer service and local staff. Very helpful in getting what we needed. I will rent again

VonGWENDOLYN H17. October 2022

The car was clean and the shuttle drivers were nice, but that's about the only positive thing I can say about this company. Airport pickup took an hour. When we arrived at the rental store on a weekend evening, there was only one employee there. After returning the vehicle, no one appeared to help or guide me. No final confirmation was emailed or given upon delivery.

VonJOCELYN P17. October 2022

The navigation system kept turning on and off. Wasn't good for my trip. Had to take trips all the time. .

VonSHOUKIEALI A14. October 2022

Excellent customer service

VonMELISAR A13. October 2022

No phone number to contact. Surcharge without giving a reason. I can't contact anyone to talk about this

VonBhandath S13. October 2022

Good morning I rented a car in Orlando on October 5th and was charged and paid for a 4 day road pass but Florida tolls are suspended. I was also forced to pay for the optional CDW. Agreement #98581 I am very disappointed that the front desk person went through with the transaction and demanded payment despite this being publicly declared inappropriate and very bad for business ethics. Thank you very much. Mr. Sinanan bsinanan30@yaoo.com 416-984-1253

VonLAURAJEAN J12. October 2022

On the second day of driving the car, the low tire pressure warning light came on. I had to drive the car to inflate an under-inflated tire – it was tedious. I got the car with only 3/4 tank full. Had a long drive and would appreciate a full tank to start with.

VonErasmus clock12. October 2022

They charged foreigners money to get a solar pass when all the solar passes were activated due to the hurricane

VonJACQUELIN F10. October 2022

The member of staff who checked us in was very nice. The member of staff who was present at check out was rude. The driver who drove us to the airport was extremely rude. He dropped us off at the wrong end of the airport and told us to leave. I picked up another group at baggage claim and didn't want to drive around the airport. But nice car and good price

VonELIZABETH G7. October 2022

We arrived at Priceless on September 27th between 7-8pm and was initially told I would not be able to collect my rental due to the approaching Hurricane Ian. However, I have not received any cancellation notice from either Expedia or Priceless. The representative (Rep) told me I could just call Uber when I paid for the car for the week to pick up the car. Upon checking out, I unexpectedly received an additional $500 towards my rent. $250 deposit and $250 extra for tolls and insurance on top of the liability insurance I paid for through Expedia. None of this was communicated to me effectively, the representative stated it was ready to go. The priority should be to inform the customer instead of embedding them in conditions. The customer service representative was neither helpful nor friendly. I would not recommend it to anyone.

VonSUYLIN S4. October 2022

Terrible customer service. After the transaction, Guy gets up to initiate the walk to the vehicle and says, "You know what a blue Altima is!" Sits back. I turned to him and said, "Wouldn't you like to come and see the car?" and he said, "No, it's fine." And said, "Just write it, I cleaned it myself. The hurricane attacks required a return to another location. The guy was mean!!!

VonDANNY B29. September 2022

The rear right tire was low. The ad appeared shortly after I rented the car.

VonJÓZE A.28. September 2022

Best car rental price in Orlando

VonSAMUEL A27. September 2022

American Express is not accepted and I was unable to use my car insurance card.

VonFRANCISZEK M26. September 2022

It was a good experience. Like six bad car rental companies, they treat you by name.

VonMARIA M26. September 2022

Despite being outside the airport and waiting for a shuttle to take us to the rental location, everything went well. The service was excellent and the car exceeded our expectations. Definitely worth renting here.

VonMALINDA L26. September 2022

This is my second rental from Priceless. The service is great but the windshield and glass around the car had a water stain. I tried cleaning them but that helped. That was my only concern.

VonKATHERINE H17. September 2022

Colleague was rude, shuttle took almost an hour, ended up walking next door and renting a car from Omni

VonEILEEN O16. September 2022

Gut

VonPATRYK j13. September 2022

If there was a 0 for customer service and recommendations it would be you, I would give that to you. I didn't like having to pay a high surcharge for insurance that I didn't need as I'm fully covered by the rent. All because it would be easier if something happened to the car. I suspect this is just a way of offering Priceless' low rates recommended by Nevers and I will officially complain to Expedia.

VonXAVIER G12. September 2022

I would rent the vehicle again but would like to inspect the vehicle before leaving the rental to ensure it meets the standards

VonJENNIFER M11. September 2022

The car was damaged and looked old. I wouldn't rent it again because of the car we got.

VonMark L9. September 2022

The car was nice but I didn't realize there was additional insurance that cost me an extra $162 for the rental, having already uploaded my insurance card to the Priceless app for which I want a refund. I already complained to customer service 2 days ago and have not received a response yet

VonSUDHEENDRA M6. September 2022

Manager's special car - had burnt cigarettes and smelled like cigarettes - had an accident before - made close contact with wobbly wheels when cornering - got scared and dumped it on the spot 4 hours early to instead wait safely at the airport - too excluding insurance and petrol - They were able to add £90 to my bill - kudos

VonMONTY C6. September 2022

Thanks

VonTHOMAS G5. September 2022

It was a good experience. The shuttle was on time and comfortable

VonRONA S1. September 2022

The experience was great. Perfect. Thank you very much!!!

VonDONALD C31. August 2022

I will never rent from Priceless again. The van took 40-45 minutes. I had to call your office 3 times - went exactly where I was told and you screwed it up anyway

VonELISA G29. August 2022

I need a refund of 200 which I can get after 8 days

VonJEAN K28. August 2022

The car had a flat tire. I had to constantly refill air and when we told the guy. He did not care. Terrible customer service

VonFARID B28. August 2022

In and out. THE REPRESENTATIVE IN THE STORE FRED WAS VERY PROFESSIONAL AND HELPFUL.

VonJONATHAN V26. August 2022

The airport needs signs and the onsite restrooms are a disgrace. As always, hidden fees are a nuisance. Overall it's ok.

VonOSCAR T25. August 2022

Very happy with the overall experience. I liked the shuttle service to and from the airport which I think is more convenient because when we returned the car and returned to the airport there was a lot of traffic at the airport to return the rental cars! ! I don't think we would make our flight if we got stuck in this crazy traffic. The driver and transfer to the rental office were very quick. The price was super cheap and just right for our needs.

VonDIEGOMGUERRERODE L25. August 2022

Correct lounge entry email after deposit refund

VonKIMBERLEY R25. August 2022

This doesn't necessarily relate to this rental location as my sister in law experienced the same thing with another rental company the same week we rented, but there are too many other fees to pay that we were not aware of. We rented a car through Travelocity and expected it to be $300 for the week, but it ended up being close! ! We weren't satisfied!! And the horn didn't work!! Overall experience is 4/10.

VonHARUNUR R25. August 2022

My car was under pressure. The air conditioning wasn't cooling properly and the wiper was so dirty that nothing on the glass could be cleaned. I rented a car and while driving it was raining and I stopped to clean the wiper

VonWIKTOR H23. August 2022

It was a great experience with this company and the price was lower than other companies. See you Orlando!

VonGLENIESHAMARIE H22. August 2022

The experience was terrible. Adding in additional fees and hikes, the rental price was beyond words. I have now paid for the rent and insurance through Expedia after carefully reading the invaluable information which he agreed to accept. I had to collect my vehicle and not only did they not accept insurance, the charcena was £109. I ended up paying £263 which was definitely unacceptable. The waiting time for the transfer was 40 minutes

VonDANIEL K.17. August 2022

I rented a car for a week not knowing how long it would be before my father would die. I brought it 3-4 days before and the horribly rude guy at the till said there was no refund. The car was fine. Just the rude service and kicking someone downstairs is the reason I probably won't rent from priceless again.

VonJINJING C17. August 2022

It sucks just accepting your insurance and I wouldn't take an Amex card that offers rental insurance coverage. The car is in good condition, the interior is a bit dirty.

VonVIRGINIA M16. August 2022

Terrible customer service and no communication with staff. The staff was very rude.

VonJohn R16. August 2022

The car was very dirty and the windows were dirty. The experience was terrible. Worst car rental ever. How to issue a refund. I actually sent it back 2 days before it was that bad. I want my money back

Vonshadow and11. August 2022

Everyone was polite and professional. Thank you for your service.

VonSTANDARD I10. August 2022

Expidia's rental car was not available, an upgrade was offered instead. A bigger car with great conditions but higher fuel consumption. I was charged $211 for an additional driver and other unsolicited insurance. An additional driver was suggested to the seller, but he was not told that it would cost an additional $211.

VonCHALICIA G9. August 2022

Was forced to put up with things no other rental company would ask, car was dirty/no buttons on the radio and the car made an odd creaking noise when driving. Definitely avoid, priceless

VonADRIANA G7. August 2022

I don't recommend this place. False advertising by Expedia/Travelocity. Insurance and Priceless do not cover liability insurance. My money was not refunded when the priceless said it would be refunded. Be sure to do your research before booking a rental vehicle anywhere in Orlando. Insurance was invaluable at and much more expensive

VonNANCY S7. August 2022

I had to wait 40 minutes for airport pickup and when I got the car the tire pressure was too low and when I brought this to the attention of the staff they told me the sensors were broken due to the Florida heat. When I got the car to my destination I checked the air pressure and found it was too low so I had to inflate the tire which made it very difficult to see at night.

VonLAURETTA H6. August 2022

I would not recommend this company to anyone. My car broke down at Hollywood and Disney Studios and the roadside assistance number said they couldn't help me as I don't work in the area. I had to pay for my service myself and your staff was extremely rude and hung up when I called. I'd rather walk than ever recommend the price

VonJOSEJ O5. August 2022

It was ok but we had to wait a bit for the bus to pick us up from the airport. . ! ! ! Everything else was fine! ! !

VonRUSSELL L5. August 2022

Terrible experience and I will never use Priceless again.

VonKRYSTYNA W5. August 2022

It's crap but the deposit is non-refundable.

VonTHEODOR G4. August 2022

Berry nice person at the reception ðð

VonDORAJ D3. August 2022

On the scheduled pick-up day, you will receive an SMS with information on how and where to pick up the car, as well as the telephone number. However, if you are flying you will need to call the 800 number provided, press 0 and tell them you need a shuttle to pick you up at the airport.

VonHEIDAANN M3. August 2022

Poor customer service, long wait for airport pickup, car was dirty and had lots of dents etc. I would not accept the car insurance provided by Expedia and would charge more for insurance. He wouldn't let you refuse insurance.

VonCHAVONNE C3. August 2022

Confusion about which payment methods can be used. Prepaid with Amex which was handled well; However, a different card was required to collect the vehicle as the representative said they did not accept Amex cards. Also, it didn't make sense that I was told I couldn't get the car without the original card on file and you don't accept that.

VonEILEEN O1. August 2022

Everything perfect

VonSANJUANA M1. August 2022

It was my first time renting a car and it worked out well thanks to the staff

VonJAKUB BJuly 31, 2022

Very good customer service. Thank you for the smooth handling of my rental.

VonCRAIG TJuly 29, 2022

The car needed cleaning. I paid for the insurance through Travelocity but they made me pay extra money for the insurance as they don't accept insurance on said website. I rented a car from terrible customer service

VonGUSTAV BJuly 29, 2022

We had to call someone to pick us up. The guy at the counter was not friendly.

VonWINSTON AJuly 29, 2022

Terrible car rental experience. We waited two hours to be picked up from the airport for car rental and then found that there was only one car available.

VonELIZABETH WJuly 28, 2022

I went to pick up the car but the gentleman who served me charged me $330 just for insurance so I declined the lease. I don't know how to get the money back. The gentleman who served me wanted me to leave the money outside

VonA COUNTRYJuly 28, 2022

Bad experience, rude customer service and the owner was very disrespectful. I will never rent from this company again and would not recommend them at all

VonEDMARDAVILLADE SJuly 27, 2022

You guys are terrible at customer service, they overran countless prices when I was at the checkout and more than doubled my budget, even disagreed with everything about the service, got discriminated against because I'm Brazilian and didn't accept insurance on my card, the global (international) is Visa), with different tariffs previously agreed on the contract page.

VonNOC CJuly 23, 2022

The tire of the car was slowly leaking. I spent $20 to inflate and fix it. However, the person who served me made up for my trouble. I am very happy with the service. The care of the cars in terms of cleanliness and maintenance could be better.

VonMIRKO GJuly 23, 2022

Worst car rental experience ever! Tony the seller took advantage of the trust and over insured my rental which I discovered when I had to call to get a copy of the final contract. I don't normally sanction people, but in this case Tony should be fired! I asked if the new cover was only $2.00 more than advertised! Only to find he multiplied it by 3!!! I expect a full refund of any additional costs

VonKAROL JJuly 22, 2022

Aren't the people at the counter very helpful? Just take your money

VonRYAN MJuly 22, 2022

Thank you for the senseless driving experience. I only needed wheels for 10 days and you delivered. I am often in Orlando and look forward to seeing you all again.

VonHUNTER DJuly 22, 2022

Added too many freses after daily rate lock

VonKAROL EJuly 22, 2022

The cloth ceiling in our car was dirty.

VonLISA BJuly 21, 2022

I didn't like that the car had no fuel and I had to try to return it in the condition I received it. This is a good way to scam customers. You get it back with more gas than was used. This is the only place I have rented a car that has so much gas.

VonAZEZACH GJuly 20, 2022

The car we rented was clean and the air conditioning was strong and cold. The car made a strange noise like routers need to be changed and the radio volume control only worked on the steering wheel

VonTom MJuly 20, 2022

Everything was fine except for a lying hard sell to get $16 a day. I lied that I would be double charged and fined if I had my own Sunpass transponder. I will never use your services again and warn everyone against using them.

VonDEANNA WJuly 20, 2022

The car was useless! It had a flat tire and even when we inflated it, it blew again. They pick up the car early and refuse to give me a refund.

VonSHERRIR BJuly 20, 2022

I just wish it had a little more gas. It was less than 1/4 and we had to stop on the freeway and pay a heavy price. Otherwise I was very satisfied

VonPATRICIA S.July 19, 2022

Due to the exterior of the vehicle I only hired £9 for cleanliness

VonILLUSTRATIONJuly 18, 2022

First car. I miss the mood for safe driving. I have to go back to waste another vacation

VonDOYLE SJuly 18, 2022

Never again

VonKYLE KJuly 15, 2022

Worst rental car experience I've ever had. This place is the biggest scam I have ever seen. The guy we were dealing with lied to me and my fiancé so many times it seemed like he was making a deal. A bunch of idiots run this place. Never again.

VonDAREN SJuly 12, 2022

8/10s. Only because my card was charged £250 in addition to the rent and a week later I'm still waiting for that money to be refunded. Please let me know when this will happen. Otherwise excellent service and car rental.

VonGERARDO WJuly 10, 2022

The vehicle was equipped with two over-inflated tires (>40 psi) and two under-inflated tires (>20 psi). The rear tires need to be pumped up every morning. At low speeds something happens to the rear tires.

VonANDREASTEWART DJuly 10, 2022

The car was dirty and full of cockroaches! ! Never again!!

VonKRZYSZTOF TJuly 9, 2022

Great service, the car offered did not match the order but a larger vehicle was soon offered.

VonALLEN CJuly 7, 2022

The only complaint I had was the screens and displays in Spanish. I could go back but I lived with it, all in all it was great!

VonSusanneJuly 6, 2022

The prices will definitely make me want to use Priceless again for all my rentals. Check in was great. Check out was great. Better communication within the shuttle service, e.g. B.: pick-up location and time. Otherwise it was a great experience

VonTYSON MJuly 4, 2022

The car was clean but smelled bad. The shop was dirty and the bathroom was disgusting. The gentlemen who checked us in tried to sell us unnecessary things. It was very frustrating.

VonDEBBIE PJuly 2, 2022

One of the best experiences I have ever had, great service

VonNAZER B30. June 2022

The car was dirty and half full of petrol. I returned it in full. The direction of reception on site was not clear from the recorded message.

VonSTEFANIE P28. June 2022

I'd love to tell the full story, but there's only so many short stories possible that I waited for the shuttle for over an hour, even after speaking to the customer service representative at the shuttle office 3 times. I picked up the vehicle in a dark parking lot, no one came out with me. The car was clean enough in the elevator to drive at night. I wouldn't recommend it unless you're on a very tight budget. I guess you got what you paid for.

VonGERRY W28. June 2022

When I refused, I was forced to take out insurance. I have insurance that covers the rent. When I called after my trip your friendly staff said I quote you "whatever". I'll tell everyone I know you're a shitty deal. Just flew in from Vegas, had an actual rental computer and had no issues with insurance.

VonDERON A25. June 2022

Your racist salesman has refused to rent me a car which I paid for because I am a long hair white man who he believes is stealing a car, smuggling drugs in it and collecting excess miles

VonCURTIS R24. June 2022

Great service Great service

VonPIOTR G.23. June 2022

Dirty facilities, serious discrepancies between what is on offer on the website and what is real. Dirty car inside and out. With many scratches and even paint on the body. Poor service from the staff who just want to charge you for something. Finally, it's cheap, but that doesn't mean I won't give you good service and no cleaning done.

VonCOREYW S18. June 2022

This place is terrible, the car service gave me a car only with problems! Then I tried to charge my wife's card for $400 without my consent

VonXIOMARA P.17. June 2022

The abandonment experience was terrible. Whilst the service on collection was excellent I will not be returning to this location due to a lack of assistance during the return process

VonERKA P14. June 2022

Your staff is very friendly and competent

VonEBONE B14. June 2022

Sorry I thought this was already uploaded... My experience with Priceless Cars was terrible! When I registered my vehicle no one came by with me, the car was in terrible condition, it had not been cleaned and it also had a strong odor which was ridiculous given the junk left in the vehicle. It was not a pleasant experience...

VonMICHAEL F13. June 2022

The car was missing a hub cap and had external damage. The customer service representative did not understand why the cost was more than the amount booked and was not very knowledgeable. The shuttle didn't arrive until we were leaving, we had to take an Uber - as did another couple waiting in front of us. The customer service representative informed us that the transfer would take 10 and then 12 minutes, after 20 minutes we almost missed our flight. We will not use the priceless device again.

VonTHAI T13. June 2022

The car was dirty both inside and out. There are stains on the back and front seats but the agent refused to trade me for a cleaner car.

VonRAQUELKEIRJAELLE G10. June 2022

I'm having trouble getting my deposit back on my credit card.

VonJEFFREY N10. June 2022

We were forced to buy insurance when picking up an already insured car which almost tripled the price. This should be specified at the time of booking and included in the price if there is no other choice. This is a total scam. I will never book with Priceless again.

VonKRYSTLE S6. June 2022

The shuttle from the airport to the car rental said it runs every 15-25 minutes, we didn't see a shuttle for 35-40 minutes and I kept asking other car companies about it. Then when you call the number for the first time it says these times and repeats that there is no one to speak to. I also had to call back because the 250 deposit I was charged was a negative value so I NEVER had to call my bank AGAIN

VonBYRON A4. June 2022

Terrible, don't recommend anyone, lie to people when you get a seat, buy a car, pay us three times more, terrible,

VonRENEE L3. June 2022

Unexpected charges when picking up the vehicle.

VonAMIRA A2. June 2022

The car smelled like cigarette smoke and wasn't that clean.

VonRAMON W1. June 2022

I am waiting 1 1/2 hours for airport pick up. Too many,

VonANGEL M30. May 2022 r

Everyone is nice, there is never a problem when I rent from priceless and have rented a car from them every time I go to ORLANDO. I have no problems and nothing to complain about. I give you a priceless â⭐âââ

VonJANUARY29. May 2022 r

Our flight was canceled an hour before we boarded and they scheduled us for the next day. We attempted to contact Priceless to reschedule. All we could do was leave a message, they said they would call you back, which they never did however, when we finally got on our plane to confirm, the man on board hooked up the car for us but did so instead of us our graduation ceremony changed for three days. We were there because we couldn't reach anyone

VonKATARZYNA T28. May 2022 r

The car had all sorts of stains on both the front and back seats. The car was noisy while driving. I mentioned the stains and no one really cared, I would have thought I would have been offered some sort of credit. I will not use this place again

VonFUCK28. May 2022 r

The car I rented was in terrible condition. The rider's foot grip was literally glued (visible/excess dry glue all over the grip). Both rear doors had rubber seals that were not fitted. Opening and closing the doors was difficult as the seals would hang off the car. There were numerous scratches and dents throughout the car. tetchup or blood. There were drops of paint and glue all over the car. It was terrible.

VonCARRIE G25. May 2022 r

The agent commented on my weight at pickup and when the tire blew out we were told that was our problem otherwise they would charge us. I don't recommend it

VonHENNOUS M24. May 2022 r

I was served by Mr. Waleed and am very satisfied. Thank you Valed!!!

VonMARGARET N24. May 2022 r

We teamed up for the rent, when I got there was there a different price e.g. B. Car insurance that I have for this rental and can't get and I have it with another rental company

VonALEKSANDRA K22. May 2022 r

I believe only one person worked at the counter, picked up cars and had to act as a janitor and she refused to use the customer restroom. You need to hire more people

VonLISA M22. May 2022 r

The car was dirty, had 1/4 tank full, they never gave me my AAA discount, the man at the front desk with the hair change was a bit rude too. I will never go there again. I was charged $50 for using my debit card. However, if you use a credit card, there is no charge. I give him my credit card and he says he doesn't accept it. His attitude was

VonJÓZE E21. May 2022 r

Outstanding customer service and care plus easy rental and transportation to and from the airport.

VonTAE HYUN L19. May 2022 r

Terrible customer service. They lied to me so I have a dispute with Expedia Orlando office and will file a lawsuit once I have the paperwork. They canceled my booking and asked me to pay the original amount in addition to renting a new vehicle and making a personal misrepresentation

VonROGER L18. May 2022 r

You need to reduce the time for picking up passengers from the airport. We waited over an hour for the ferry to come to pick us up.

VonTIMOTHY B14. May 2022 r

Really bad experience. I had to pay more than the daily rate in fees... insurance, solar pass. You don't take anex (hi?) so I couldn't cancel my amex insurance... And the daily charge for the solar pass was double the toll charge. And your shuttle was late.

VonMARK O13. May 2022 r

was not picked up from the airport. I waited over an hour and a half. Finally finished. Ok, taxi to rental location. I do not recommend using this place to rent a car

VonKENNETH M13. May 2022 r

The experience was good but the charge was not explained. There were no papers showing what I was charged, nor a receipt. I still don't know why I was charged for this.

VonKORYNA B13. May 2022 r

The car we rented was dirty, smelled horribly and the fuel tank was empty. When I asked if anything else was available, I got a very short, nasty reply. As soon as we exited the parking lot, the maintenance light came on. I tried to contact priceless but could not reach anyone.

VonKENYA M12. May 2022 r

The shuttle took too long to pick us up from the airport. It was supposed to run every 15-20 minutes but we waited over half an hour.

VonJIM C12. May 2022 r

The car was dirty when I picked it up. I put it through the car wash but the windshield stayed dirty the entire time I had the car.

VonJENNIFER B9. May 2022

Very helpful and the car was cheap!

VonRENELL D8. May 2022

The prices are not clear at all on the website. You are given a price and when you collect the vehicle you are charged a lot more after all the hidden extras

VonMONIKA M7. May 2022

We reserved through Travelocity. When we got to the airport, we followed the shuttle pickup instructions. After more than 30 minutes we called and received a continuous recording, no one answered the phone. We waited over an hour for our transport. When we arrived the gentleman who met us said that our booking was canceled as the car would be kept up to 2 hours after the pick up time. We were there within 2 hours and went on to explain that we had been waiting for the shuttle for over 1 hour. There were two other families in the same situation. As soon as someone mentioned "lawyer" two cars were available. Another gentleman helped us in our situation and was really nice and helpful. I don't remember his name, but he was in PR. The car wasn't totally clean but I guess because it was supposed to be cleaned and the situation happened. The car ran great and we didn't have any further problems after that. If it

VonERNESTPATRICK R5. May 2022

I don't like the way the insurance costs are compounded after the vehicle has been secured by a third party.

VonCURTIS R4. May 2022

The customer representative tried to scam me, saying the car was full of gas and gave me the keys to exit. I asked how we document the damage so I'm not charged. He said I could just take pictures and let them know. In fact there was significant damage to the car and to make matters worse the petrol was just incomplete at 3/8. I went and gave me this updated contract information to show and they said they would not give me a note when I returned the car I wanted to print the receipt to show I actually hooked it up to the gas, and that was right and since no claim for damages was filed as this place has a terrible reputation. You didn't give me a receipt

VonGAIL G3. May 2022

The transfer from the airport to the office took over 45 minutes.

VonMARCIO C2. May 2022 r

The website wasn't clear. When I booked I was not told that there was a shuttle service between the airport and the garage. Additionally. I paid $212 for the car and when I got to the store I had to pay another $357 for tools and insurance. I felt robbed.

VonLUIS M30. April 2022

We waited 47 minutes for the transfer from the airport. The manager told us we had to pay an additional $12 per day to use our own insurance. My wife said it was a cop and "Andrew" told my wife to sit to the side as the booking was not in her name. Of course she refused and so we were told that we both had to sit by our side so that the accusation could be explained to us. Theus that he may have canceled our prepaid booking because we were tough.

VonRODRYK R29. April 2022

If I could give this place less than an A I would. The shuttle arrived at the airport 2.5 hours after I arrived. The driver told me he was stressed, got aggressive and said I had to wait and left. I took a cab which cost me an additional $30 to get to the rental location and it was no better from there. They rented my car to someone several times and kept giving different reasons why the shuttle didn't arrive.

VonDIMASENRIQUEDARMAS P29. April 2022

That at the time of booking through the various websites all rental costs, prices per day and all insurance are included.

VonANNA M29. April 2022

After arriving in Orlando we landed at 10:48pm and waited outside at 11:10pm thinking the shuttle would come to pick us up as the contract said they were open until 11:30pm, so we thought someone woke up there after talking to another shuttle staff, last shuttle leaves at 11pm, so we were stuck at the airport until 5:30am waiting for a message from the seller. Therefore, please indicate on the internet that the ferry stops at 11 am

VonMICHAEL G28. April 2022

I was nervous reading the negative reviews online. But I was pleasantly surprised at how easy and painless the rental was. I was prepared for whatever the lease required, so there were no surprises. All in all it was great value for money - I spent less than half what I would have spent at a major local rental

VonAMINAH KHADIJAH C27. April 2022

The only problem I have with the priceless Orlando is that I waited an hour for the transfer. Also, I had an early morning return flight and there was no shuttle available so I had to take an Uber to the airport. Priceless Orlando should consider multiple shuttle buses and offer 24/7 service, or at least book some after-hours service

VonSIGN F27. April 2022

Although I have had a very good experience after reading all the reviews online and trying to prepare based on other experiences, I have noticed that some people are struggling. The staff we dealt with were very good and the car was excellent. I would try again and rent from the company but would still be a little nervous of course.

VonMARIAFRANCHESKACLAUDIO O27. April 2022

Hidden insurance fee. I can get car insurance from another company

VonSince B25. April 2022

Shocking company. He came to Orlando for a vacation and asked us to pay another $500 for the rental we booked earlier. We had no choice but to pay or we would have been stuck

VonANTONI U.25. April 2022

The car was noisy and noisy. It didn't feel stable, the back felt unstable.

VonJASON S24. April 2022

I hired a car in the UK and paid extra for insurance which I was charged again. Also, I was charged $10 a day and told this was the best valve. He only used the toll for three days.

VonJAN H23. April 2022

Terrible attitude of the assistant when returning. Hostile and quite unpleasant. Useless. Uncooperative. Shipping costs upon delivery completely inexplicable, incomprehensible. At least $100 more than expected. Difficult to find the bus stop at the airport. The shuttle didn't arrive for over an hour. So I had to take a taxi to the depot. was certainly not worth a return visit

VonRAUL M22. April 2022

The shuttle took over an hour to pick people up from the airport

VonJAN OR22. April 2022

I saw other reviews about this place and the reviews were terrible. Unfortunately we were in high season and the choice of car hire was very limited and expensive so we decided to take a chance and I'm glad we did. The shuttle was right on time when we got there and the car was assigned quickly and easily (Nissan Altima 21). The helpful gentleman was nice and helpful. Also on my return I got my shuttle quickly and easily and got back to the airport with no problems. Thank you priceless, I will rent from you again.

VonROBERT H21. April 2022

The car was now on order, just arrived when we got it we saw people stopping and wanting a crossover and your agent kept saying we couldn't have it as there was only the 2 of us and kept saying something similar, but I don't know How he will become like Nissan Altima T with Kia Sportage, which we wanted, so in general I'll do it

VonKARI B21. April 2022

I used an outside company to book a car. There was no car. They told me they didn't work with this company but we could still get my payment from them.

VonT-CODES18. April 2022

We missed our flight because the ferry didn't get us to the airport on time. If we hadn't waited 45 minutes after returning our rental car, we would have gotten on time for our flight. I was very disappointed and will not use the services again.

VonRONNIE T16. April 2022

I was overloaded. My bill says I was charged $209 plus change, but my bank statement says $250. The key fob didn't work, the vehicle wasn't serviced, it stank horribly, the tire pressure alerts went on constantly and the salesman was quick He mentioned that yes, which is unacceptable I can't use the cruise control because of the sleep control. Hands down the worst experience I have ever had renting a vehicle.

VonCHARLES W.16. April 2022

Very helpful and caring. Thank you very much.

VonMICHAEL G15. April 2022

The flight was delayed. I tried calling but couldn't pick anyone up so my rental was cancelled. Apparently the only vehicle available was an SUV, which was twice the price. The vehicle was not clean inside and had dents and chips on the outside.

VonHEKTORN R14. April 2022

Great customer service, the car could have been wiped down on the inside and there was visible sand but I will definitely rent from them again

VonANN W13. April 2022

Customer service was great. Although Expedia didn't, the Pricelss staff were very helpful. I would rent a car from them again if I came to Orlando again. Consider this agency very good!

VonKAROLINA S12. April 2022

I was very upset because they didn't accept my Canadian insurance and the insurance ended up costing me more than the rental car. This was not stated anywhere on Expedia when we rented it, which is unacceptable. As a result, being Canadian, we will no longer be renting from Priceless.

VonANGELINA D.11. April 2022

The people at the front desk were so helpful and kind! I appreciate your help with the luggage!ð

VonANTONI F8. April 2022

Their customer service was terrible, the guy at the counter was useless. The fact that I rented a car through Travelocity for a price. I was charged an additional loss of coverage insurance which I have never paid with any other car rental company before! ! ! ! The price was a little over 200.00 more than Travelocity when I checked your bill and it's at it's finest!

VonJOHN C8. April 2022

Orlando Priceless voicemail said Shuttke runs every 10 minutes, we waited 45 minutes. The bathroom at the Priceless Orlando looked like it hadn't been cleaned in months.

VonZAKIR K7. April 2022

The car was old, dirty and dangerous (dangerously pulled to the left). I'm sure it wasn't cleaned to Covid standards as advertised. The washer fluid indicator light showed a low fluid level. I told the person at the front desk. He said to buy my own and bring the bills back and he would give me a refund. I told him I would do it now because it was an inconvenience and it was ready before the rent. He was very upset. He was unprofessional and unhelpful

VonKARYNLYN l7. April 2022

The process was easy. The prices were reasonable. My cousin dropped me off and her car battery died and a customer service rep helped us get started quickly. He gave everything.

VonMAT L5. April 2022

I have sent an official complaint through your website. I have been scammed and am in the process of contesting the charges with my bank and contacting Travelocity Corporation. I suggest that you address my earlier complaint

VonTAMMY L4. April 2022

The car had a high mileage. The doorknob was broken. We had to inflate the tire every morning. Weather protection came from the back door.

VonJEFFREY W4. April 2022

Very friendly and helpful staff. Much faster boarding and disembarking than some of the long lines at competitor pickup points. A brand new vehicle at a fraction of the cost of the competition. I would use Priceless again.

VonJOEL H2. April 2022

Too bad you weren't at the airport too

Vonmonika b2. April 2022

They claimed we added another scratch to the doll with lots of scuffs and dents.

VonVANESSA C2. April 2022

We rented two cars. Both were 4 years old, had over 60,000 miles on them and had worn motors in the driver's side windows. One trembled in the street. One came with low tire pressure and fuel light on (no fuel)

VonLARRY YOU1. April 2022

I don't like to complain, it was a good price but the car windows were so dirty I had to stop at 1am to clean EVERYTHING, the car drove pretty bad, lots of road noise and shake, we drove to Keechobee and we We were very worried, the bus driver was a great young man, the staff when we got back to the car were great too, oh yeah and I thought the lease was a lease, at least that's what it was by and large, thanks !

VonTIFFANYM PMarch 31, 2022 r

We waited over 40 minutes for a shuttle to pick us up from the Orlando airport. It is also not possible to contact the person at the Priceless reception.

VonMARYJA MMarch 31, 2022 r

Definitely the car. I bought the insurance through Travelocity. I was told I had to buy it from them. I left my phone in her van. I understood that at the airport and called. I really had to beg, got angry and told them I had been kidnapped by a Christian. Even though they brought my cell phone.

VonLINIA MMarch 30, 2022 r

The agent who collected my booking from me tried to add multiple items to my rental i.e. H.; Liability insurance (which I pre-purchased through Expedia with a $30,000 liability/indemnity/collision policy, and I have stated I have full coverage for my private car), deposit waiver (@$80 ) and trying to sell me Addthy and someone blew up the engine. With less than 20,000 miles, it shouldn't have felt like a go-kart. I often rent vehicles for travel and whenever my personal vehicle comes into the shop and I was very disappointed with the experience.

VonWILLIAM UMarch 30, 2022 r

Tony helped me the day I picked up my rental car. He was a first class customer service representative. I was having problems with my credit card and he was patient and understanding until I was able to resolve the issue. They have an asset in Tony and I hope he will be with us when we return to Orlando in the future. Thank you - Travis Upperman

VonRONALD BMarch 29, 2022 r

It was a bit expensive as I waited a long time to book the car. One person got it for $9 a day.

VonKAREN SMarch 29, 2022 r

I don't think you should charge $60 for your Ezpass. I've only used up not even $20. This is mugging. You should check what was used and change a little more. Not $40+++. The car was dirty and not disinfected. When I got to the hotel I had to clean the windows and wipe everything. But you have the best prices. I want

VonLOY CMarch 28, 2022 r

The staff was very polite. He definitely had no problems. Thank you for your kindness.

VonARNALD AMarch 28, 2022 r

The only bad thing about it. I left my wallet in the rental car. I called and was told I would call back but still no.

VonPREMPAL KMarch 27, 2022 r

The car smelled like cigarette smoke and my credit card insurance was not accepted so I had to purchase additional insurance.

VonBRIAN LMarch 27, 2022 r

The remote control battery was low so I was a bit nervous, but other than that everything was fine

VonBARBARA rMarch 27, 2022 r

I was charged a second time for what I had already paid through Expedia; waited over 1.5 hours for a transfer at the airport, finally had to pay Uber to get to the rental location; in a rented office you had to wait for an employee to come into the office, only a security guard was present; Received a rental car with an empty gas tank and told it wasn't empty, it was empty. Overall a terrible experience.

VonMONTI HMarch 25, 2022 r

A great place to rent a vehicle.

VonROBBIN FMarch 24, 2022 r

The other man who helped me was great! ! ! !

VonFORRES HMarch 24, 2022 r

The wait time for pickup was ridiculous. Along with many other customers, we waited almost an hour to be picked up. There was clearly a gap between what the driver was doing and what the receptionist knew. The return flight was fine and the second driver for the return transport was fine, but after hours of flight waiting for a pica was some kind of compensation for the trouble.

VonMARIO MMarch 24, 2022 r

Unexpected charges even if insurance was already taken out when booking through Expedia.

VonLISA TMarch 23, 2022 r

I decided to prepay for fuel to avoid filling up to 3/4. Gasoline cost me $55. I ended up with about a quarter of the tank left. When I asked for a gas loan which I could not afford, I was denied. My husband rents cars frequently and always gets a refund for unused gas. .As. My kids and I waited a long time at the airport for the transfer. Lisa

VonMARIELA DMarch 22, 2022 r

We had a lovely experience renting a 7 seater SUV for a family outing. We got good value for money and nice service. When we had to change our booking from a mid-size car to an SUV, it was no problem at all! The same goes for getting out of the car, it was quick and easy. I will definitely come back to this agency.

VonPAUL MMarch 22, 2022 r

When he called and spoke to someone, he received various information.

VonMARLA SMarch 20, 2022 r

Keep in mind that some of us drive older models of cars and need to learn how to use keyless start and stop :)

VonBetani TMarch 19, 2022 r

The time the transfer took on the evening we arrived was difficult. Also the directions in the email we received were confusing and unclear. The driver on the way from the airport was terrible! He eats at a dangerous speed with gospel music. It cut off other drivers and put our lives at risk. The gentleman at the counter there recommends a stern conversation with your evening driver. He could have killed us all.

VonKAMALKISZORE AMarch 18, 2022 r

I was charged an extra one day and was not helped when I called. My internal time was incorrectly set to 03/14/2021 at 9:30 am, although I came back at 6:13 am. The charges were not specified in advance and you will receive a receipt via email. Call the same day to resolve an issue that hasn't been resolved. The phone was also hung up at the customer reception. More hints because the billing problem cannot be solved. Very unfair and extra charges were made

VonTHURSDAY LMarch 18, 2022 r

The rental car did the bait and switched through the car rental website. The representative charged me additional unnecessary fees when I declined the offer at the check-in counter.

VonANTHONYROBERT PMarch 18, 2022 r

The person who checked us in was helpful and polite

VonWarren TMarch 17, 2022 r

The shuttle took 45 minutes to pick us up from the airport, the driver was rude

VonWESLEY CMarch 16, 2022 r

I had to pay 89.99 for insurance. I am fully insured and was told at the counter that my insurance does not cover damage. Doesn't matter ! After I returned home, I contacted Expedia about this. Then an email was sent to the car rental company. I sent them all my information and a letter from my insurance company stating that my insurance actually covers everyone! So you can keep the $89 and I will never rent from them or use Expedia for anything! !

VonJASON PMarch 12, 2022 r

When I book a car I do it online on the priceless car rental site. Then when I came to pick up the car they charge a lot again because I paid these charges online. I asked them and they didn't know how to refund me the money. They gave me the phone number of the company and informed me that the location has to refund me the money, in short I paid twice. Never rent a car from you again.

VonSTATION STMarch 11, 2022 r

HORRIBLE experience!! The car we got was awful to drive, it was so awful. My fiancé drove it so he could still write something. After returning the car and expressing our horrific experience, we were told the manager would call us. We never got a call. I will never rent a car from this company again.

VonANGELABETH MMarch 10, 2022 r

I paid for the vehicle online and owed $40 but had to add an extra day. I declined the insurance but was told I MUST get it, even though the paper on the counter said it was an option. What should have instead cost me about $100 or less was $207, more than double what I was expecting. It was like bait and loose change with a cheap price and theme for everyone after the experience. The drivers to/from the airport were AWESOME!

VonIRENA PMarch 9, 2022 r

The car I rented was very clean but while driving the tire blew out and burst into pieces. I stayed on the side of the road in the middle of the night, 45 minutes from the airport, just in time for my flight. There was no one from Priceless to help, I found the 911 number and reached Indiana. She ordered a tow truck. &I suggested I call 911. I did this. State cops created a horrific, life threatening situation that could have been avoided had they rented a good tire from me!

VonCYNTHIA AMarch 8, 2022 r

The agent overcharged me and only spoke quickly when I questioned the allegations. After returning the vehicle, I called the company to verify the charges and received a refund.

VonDON GMarch 7, 2022 r

Much nicer than waiting in line for hours at the airport, rent a car. Took the ferry in five minutes and got the vehicle quick and easy

VonSCOTTJ CMarch 7, 2022 r

The car was pretty battered. I had to stop and wash the inside of the windshield because it was greasy. One morning I had to stop and inflate my tires. (warning light came on) Not very impressed.

VonCHARLOTTEA SMarch 6, 2022 r

The shuttle didn't come for 1 1/2 hours. The lobby is terrible. They try to charge you for the late pickup. The car had a quarter tank of gas.

VonNOTE AMarch 6, 2022 r

The sausage rental experience I've ever had. After I dropped off the vehicle, they charged me over $170. When I called and asked I was greeted by a rude, confrontational woman who refused to help me. The car was dirty, the fuel level was so low that the warning light was on. Low tire pressure and warning light. Also replace the wipers

VonRAMACHANDRAN RMarch 5, 2022 r

Bad customer service. Try to get more money than any help. The cars are old and neglected. I was asked to drive a car with warning lights on the dashboard.

VonJulia CMarch 5, 2022 r

With all the hidden costs, it cost me twice as much as originally stated online. Your company advertises transportation services every 15 minutes. I waited 45 minutes at the airport for your transfer and on the way back, after another half hour of waiting, I used the shuttle of a neighboring company. I will never rent from your company

VonANTONIFIP WMarch 5, 2022 r

When I was called to exchange the car in my daughter's name, she was told she needed a copy of my driver's license when she arrived. She said that wouldn't work and would charge her double the original contract if I could give a negative review I would have in addition I contact all the media communities and voice my opinion

VonMADELINE MMarch 5, 2022 r

He never sent me an invoice

VonELIZABETH TMarch 4, 2022 r

We rented a car from priceless. I was not told the facility was off site. We were expected to pay liability fees. When we got the car it was dirty outside, there were brown stains on the roof and the car smelled like someone was smoking in the car. Was not satisfied with this rental company. I will no longer rent from Priceless

VonMATEUSZ TMarch 4, 2022 r

I didn't catch his name but the person at the check in/out counter was very friendly and did a great job

VonEDWARD MMarch 3, 2022 r

I was charged $75 for being more than two hours late in picking up my car. I called the office to let them know but got no answer. I sent an SMS back and received no reply. I sent the second text back and was told it was ok that they were open until 11pm. It was caused by an ice storm at home and I had no control over it.

VonSHANNON M1 Mark 2022 r

We rented through Expedia and got a great deal. We were traveling from Winnipeg, Manitoba to Toronto to Orlando and our flight from Toronto was cancelled. We called Bezcenny and told them we would pick up the car the next day. The gentleman was very friendly and said no problem, the vehicle would be waiting here. When we arrived the vehicles were there. He ended up charging us an extra $150...not happy

VonARASZK JFebruary 28, 2022

The car didn't stop

VonWASHINGTON HFebruary 27, 2022

The car wasn't supposed to be cleaned but the customer service was good.

VonALAN ZFebruary 26, 2022

I received incorrect information regarding the cancellation of the comprehensive insurance. I had my own and was told I couldn't do without it. It was wrong. I feel cheated. I would like a representative to contact me. Alan Sugar 905 929-3773

VonJOHN MARCFebruary 26, 2022

Everything was great... just let down by the fees

VonNATHAN CFebruary 25, 2022

Transfer delay - we arrived at 8am and waited for the shuttle to pick us up from the airport at 9:30am. Obviously unacceptable. No phone number for late calls or customer service. The car we got obviously had a mechanical loud tire squeal. It should never have been given to us. Reported to the staff by us. However, the staff who checked us in and out were very nervous. Mold on the ceiling is not to be trusted. I can't recommend it yet

VonSEAN DFebruary 25, 2022

The only problem I had was the airport shuttle. As my flight was delayed I had to take a taxi to your location. The onsite staff was great! I think the gentleman who helped me was Fred? I will most likely use you again. Thanks

VonTARA TFebruary 23, 2022

Charging a toll every day even if the toll is not used is ridiculous

VonTYMOTYCHALMER DFebruary 22, 2022

The windshield was dirty inside and out. Poor visibility. Especially at night

VonWALTERRIVERA MFebruary 21, 2022

The guy at the counter told me I would give you a nice car; SHOULD SAY: AREA DIRTY, OLD (NISSAN ALTIMA 2019), WITH LOST TIRE, CHECK ENGINE LIGHT ON, OVERPAID TIRE. AN HOUR LATER I RETURN THE CAR AND THE YOUNG WOMAN IN THE SHOP GAVE ME ANOTHER CAR (NISSAN 2022). HE HAS A DIFFERENT ATTITUDE. At the same time there was an elderly couple who took great care of her. LOCATION: 7652, NARCOOSSEE RD, Florida. 3216248994 TRANSACTION: 126630

VonMIGUELDUARTEPORTO RFebruary 21, 2022

The guy who served me was great and very attentive. Good service that I will recommend.

VonROBINCHRYSTAN PFebruary 21, 2022

Orlando Priceless great and prompt communication. Priceless with LAX. I'm still waiting 3 weeks (as is carrentals.com) after they ignored me after a dozen requests. I had to cancel my car for a funeral and am just tired of contacting them for a partial refund. Carrentals.com emails me daily saying they are unavailable.

VonMakaron QuangFebruary 19, 2022

Sabrina's customer service was great

VonBRANDON TFebruary 19, 2022

Our experience was amazing! We have rented from this location before and were satisfied so we decided to rent here again. The gentleman who checked us in was very professional and friendly. He even upgraded us because we were repeat customers. The driver who drove us back to the airport was also very friendly. Because of the unique serlocation again! Thank you again for making our rental car experience perfect!

VonGUILLERMONAHUM MFebruary 19, 2022

It was really a very bad experience. I have always rented cars and this time the official name Samy or a similar name was very, very poorly served. He was very very rude and I felt really, really bad treating him. Regardless of the car not being 100%. I will not rent for this again. community service

VonGEM CFebruary 18, 2022

Mike was very rude and unprofessional, he was very cocky and spoke rude and condescending to me. Also, I waited an hour and 45 minutes at the airport for a transfer. Every time I called it was a different excuse and again very rude. Their customer service is definitely non-existent. I emailed Renwill requesting a copy. I'm still waiting for the lease and receipt. I NEVER GET ONE!

VonMICHAEL FFebruary 17, 2022

The car was not clean inside or out - the car roared as if a wheel bearing had failed. Everything else was fine. microphone

VonLISACRISTINA BFebruary 17, 2022

Priceless was fantastic! ! I would highly recommend this great car rental company.

VonBERNARD WFebruary 17, 2022

Long wait for the rental car - at least 30 minutes - only one person serves the customers. Almost 25 minutes waiting for the airport transfer - that's too long.

VonLUCIANAF FFebruary 16, 2022

No one explained to me that I had to take a bus to even check in, I arrived at the airport, the women closed the window in my face, it was not even 11pm and there was no one else in line! ! No one ever picks up the phone, no one is ever at the counter, far from the airport and no explanation or information, worse, no ghost company ever again

VonBRIAN LFebruary 15, 2022

The car was sent dirty. Low pressure warning on the right front tire. The windshield was dirty and the car smelled of dog deodorant.

VonPATRIK BFebruary 15, 2022

Due to dirty car windows we had to wait more than 30 minutes for the shuttle to pick us up at the airport. The brakes and toe-in were bad.

VonCLEAR D.February 14, 2022

The manager was terrible and my car was dirty and full of small dents. We had to wait 45 minutes for them to pick us up from the airport, although the driver was very nice!

VonLORIA LFebruary 13, 2022

I was rented a dangerous vehicle. The tires were broken, the brakes squeaked and the tire was out of air. I had to keep pumping air into the tires. The tires were so bare that I aquaplaned in the rain. I told the seller when I returned the vehicle and he said he would put it in the notes

VonWINCENT DFebruary 12, 2022

The car smelled of smoke, the rearview mirror kept falling off, the passenger door wouldn't close. This was the worst car rental experience I have ever had. I have to say the staff was friendly but the car was a piece of junk.

VonAYANNA SFebruary 11, 2022

My rental booking was deliberately set for a medium-sized SUV. I called ahead to make sure a vehicle was available and was assured it would be. When I arrived the only vehicle available was a Nissan Versa! Try to get your 99 year old grandma in and out of the Nissan Versa. Customer service was at 0

VonWILLIAM WFebruary 11, 2022